>>>> SHIPPING POLICIES <<<<
>> All orders from Bow and Sparrow are neatly packaged in protective packaging and shipped via USPS
>> All orders from Bow and Sparrow will ship for a FLAT RATE fee of $8.00
>> Ready to ship orders will be processed and shipped in 3-5 BUSINESS days. We do not ship on weekends or Holidays.
>> Items purchased from the "Made to Order" section of our site will ship in 10-15 business days and your entire order will ship together, meaning any ready to ship items will be held to ship with the made to order items.
>> You will receive email confirmation when your order ships, including a tracking number so that you may check the status of your shipment.
**Orders can be tracked at www.usps.com
For issues with packages that have been marked as delivered, tracking that has not been updated, or other problems with delivery- please contact your local post office for help. Bow and Sparrow is not responsible for lost or stolen packages.
>> Please make sure that your shipping address is correct on your order. Bow and Sparrow will not be responsible for packages shipped to wrong addresses due to incorrect address on order placement. If you place an order and realize that your shipping address is not correct, please notify us IMMEDIATELY via the "message us" button at the bottom right of our website. Once the order has been shipped, the address will not be able to be changed.
>>>> LOCAL PICKUP <<<<
>> Please be aware when choosing local pickup that your order will need to be picked up from our storefront at 2978 River Road West in Goochland, VA. You will receive an email confirmation when your order is ready for pick up and you may pick up during normal business hours.
>>We ask when choosing local pickup that you come to get your item within 1 week of completion.
>> If you need to change your order to be shipped, please send a message via the "message us" button at the bottom right of our website and let us know, we can invoice for shipping only and get your item out to you.
>>>> QUESTIONS <<<<
If you have questions about our shipping or pickup policies, please contact us via the "message us" button at the bottom right of our website, or send an email to firstname.lastname@example.org